ANNOUNCEMENT: Library missing 13/10/2011 – Web Site Support – Last.fm

ANNOUNCEMENT: Library missing 13/10/2011

Nothing has been lost, we’re re-sharding our database which has affected a quarter of our userbase. It may take up to 8 hours for your library information to re-appear on your profile.

In the meantime, please ensure you are using a client which will cache your scrobbles, e.g. the Last.fm client (www.last.fm/download).

Note: Spotify will cache your scrobbles, however quitting the app (Mac/PC client, or mobile) will delete the cache. Please make sure you keep the app open so you don’t lose anything.

This was a completely unexpected side effect of increasing the capacity of our scrobble database. Please be assured that no data has been lost!

Library, Mix, and Recommended radio stations will be unavailable until your library returns if you are in the affected group of users (like me…. grrrrrrr).

Artist and Tag radios will be fine.

-Knapster01

Edited by Knapster01 on 13 Oct 2011, 15:07

via ANNOUNCEMENT: Library missing 13/10/2011 – Web Site Support – Last.fm.

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